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only 1 of my 2 X1's are available to control on dvr manager

New Poster

only 1 of my 2 X1's are available to control on dvr manager

Recently had installed two X1 boxes...both the same.  Only one shows up on DVR manager and other box has a message saying "TV Control is not available for this cable box. Why? 

 

The boxes are identical, why one and not the other.  I was able to manage both of my older dvr's.

Valued Contributor

Re: only 1 of my 2 X1's are available to control on dvr manager

You only really need 1 x1 DVR.  you can record up t 4 shows at once while watching the 5th.  The anyroom feature cuts down the need for having mulitple dvrs in your house.  So you only have 1 DVR in your house so its only going to show 1 on your manager.

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