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on demand and live tv "upgrade" issues

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on demand and live tv "upgrade" issues

I've been catching up on Game of Thrones mainly online- but also watching hockey from my computer while traveling. Everything was working splendidly until after 3pm today. I was watching rehab addict, and left for a few hours- came back and tried to watch the hockey game. Now no live tv will work and no "premium" on demand will work- it all says 'click to upgrade'- when i take this link, it takes me to no real helpful page, just the standard comcast features page---- did the usability all of a sudden change? Is it a comcast issue? I have HBO and Starz and it works on my tv so why can't i access it online anymore? 

 

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