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not able to view SOPRANO'S

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not able to view SOPRANO'S

i just finally got logged in to your site and i want to watch the pilot episode of the SOPRANO'S I CLICK ON FIRST EPISODE and it says your program will start shortly but it never comes on i have waited over 15 minutes and nothing still have a blank screen on my computer. what is the problem

Official Employee

Re: not able to view SOPRANO'S


alfreddd423255 wrote:

i just finally got logged in to your site and i want to watch the pilot episode of the SOPRANO'S I CLICK ON FIRST EPISODE and it says your program will start shortly but it never comes on i have waited over 15 minutes and nothing still have a blank screen on my computer. what is the problem


I tested this episode and could not replicate this issue.

 

Please go to www.xfinitytv.com/computer and copy the information you see on-screen and paste it in this thread so we can further assist you.

Also, are all episodes having this issue or just this one episode?

 

Thanks,

ComcastJoe

 

 


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