Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,857,190

members

709

online

29,931

topics

Top

new line up/ screen change

New Poster

new line up/ screen change

HATE the new screen change!!  everytime i look at the xfinity tv page, i have to sign in, change location and find my favorites all over again.  Why are  you donig this?  can this be fixed? 

Tags (1)
Official Employee

Re: new line up/ screen change


chapman466 wrote:

HATE the new screen change!!  everytime i look at the xfinity tv page, i have to sign in, change location and find my favorites all over again.  Why are  you donig this?  can this be fixed? 


Make sure you are allowing cookies to save and that your browser settings are not set to "delete cookies upon exiting".

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe


Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark a Best Answer!solution Icon

Regular Contributor

Re: new line up/ screen change

We appreciate your willingness to help, but why would you think that a lot of people's browser setting suddenly changed at the exact same time Comcast rolled out the new listing? It worked on the old system, it doesn't work on this system, what changed?

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

Labels
Discussion stats
  • 2 replies
  • 591 views
  • 0 kudos
  • 3 in conversation