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need help!!

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need help!!

why does it say this? "Please upgrade your Microsoft Silverlight plug-in to begin watching this video"

then when i click on the upgrade now it says i have it already but yet it still does work to watch theshow i want to watch?

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Re: need help!!


JackieVilleda wrote:

why does it say this? "Please upgrade your Microsoft Silverlight plug-in to begin watching this video"

then when i click on the upgrade now it says i have it already but yet it still does work to watch theshow i want to watch?


Please go to www.xfinitytv.com/computer and copy the information you see on-screen and paste it in this thread so we can further assist you.

Also, please send the URLs of the videos that you are trying to watch.

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe


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