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locked account due to parental settings

New Poster

locked account due to parental settings

I am being locked out of the TV portion of the website due to parental settings that were never been placed on the account......anyone haveing this problem HELP!!!

New Poster

Re: locked account due to parental settings

did you get this issue resolved, I have the same issue

New Poster

Re: locked account due to parental settings

Were you able to find a fix to this problem? I have a similar one, where I have never placed a parental lock on my cable box, yet there is one on there blocking me from some of my favorite shows on Comedy Central. I have called Comcast multiple times, each time they assured me "they were sending a signal to my box" and my problem would be fixed. I guess I shouldn't be surprised with Comcast customer service when they don't fix the issue at hand.

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