Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,860,486

members

1,328

online

29,365

topics

Top

iPad play app deleting devices

New Poster

iPad play app deleting devices

I recently replaced my phone and iPad, and no longer have them. The app only lets me have three devices at a time. Is there a way to delete the device without doing it from that device?

Tags (1)
Silver Problem Solver

Re: iPad play app deleting devices

go here then to manage devices, there you can delete your old hardware.

 

http://xfinitytv.comcast.net/mytv/settings

Official Employee

Re: iPad play app deleting devices


Aneidlin wrote:

I recently replaced my phone and iPad, and no longer have them. The app only lets me have three devices at a time. Is there a way to delete the device without doing it from that device?


Go here to remove all of your previous devices:

 

http://xfinitytv.comcast.net/rh

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support


Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark a Best Answer!solution Icon

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

Labels
Discussion stats
  • 2 replies
  • 1416 views
  • 0 kudos
  • 3 in conversation