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iPad 2 help with app

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iPad 2 help with app

So I have 2 boxes. I am able to change channels on one of them, but for some strange reason, I can't do it with the other. The app detects the tv, but won't change the channel. I do not have a Comcast modem. I only have the tv package and nothing else.
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Official Employee

Re: iPad 2 help with app


Juanr12 wrote:
So I have 2 boxes. I am able to change channels on one of them, but for some strange reason, I can't do it with the other. The app detects the tv, but won't change the channel. I do not have a Comcast modem. I only have the tv package and nothing else.

Which box is working and which one is not?

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe


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Regular Visitor

Re: iPad 2 help with app

I have this exact same issue, but I also have Internet service. Dvr 1 is working Dvr 2 shows up but can't change channel, display name test. Using iPad 2 most recent app, hd Dvr motorola compatible dvr's What should I do next? Pls don't tell me it takes a while for Dvr to synch. Already waited a long period of time.
Regular Visitor

Re: iPad 2 help with app

Ok. It works now. It really did take 24-48 hours for the DVR manager + TV control to work. My bad.

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