Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.








https://xtv.comcast.net/ will not load on Firefox 43.0.4

Regular Visitor

https://xtv.comcast.net/ will not load on Firefox 43.0.4

In the past I viewed DVR content on https://xtv.comcast.net/ using my Win 8.1 laptop and Firefox 43.0 without problems.  For the past several weeks the process gets hung up at "Preparing your channel lineup" and never advances beyond that.  Fortunately I am able to jump over to Chrome 47.0 and it works without problems.  I do not recall upgrading or changing settings on Firefox. What must I install or reconfigure to make Firefox work again?

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

Discussion stats
  • 0 replies
  • 0 kudos
  • 1 in conversation