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hbo go and xfinity tv app and website

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hbo go and xfinity tv app and website

I have interntet with blast, basic cable, and hbo as part of my package.  I used to be able to watch hbo go on my other devices.  Now I am unable to as it reroutes me to xfinity.  I put in my credentials for my account, which i'm paying for.  I can't access hbo go or xfinity tv to watch the shows I would like on demand.  It claims that I'm not a "user"

 

Frustrated and would like this fixed.  Tired of Cable's run around and probably just taking my business elsewhere after my contract is up.  

 

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