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hbo and show time video stops playing and have to refresh

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hbo and show time video stops playing and have to refresh

I've tried using Safari and Firefox.  On both HBO and Showtime the video plays for about 10 minutes and then a screen comes up that says "Video Can't Play", and asks me to refresh the screen and that takes me to the intro for HBO or in the case of Showtime to the intro and a commercial and then back to where I was in the program.  Why is this happening?

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