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have issues with boxes

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have issues with boxes

hi currently have 6 boxes in my house, i have 4 of these smaller boxes which i guess sync with one bigger box, i keep losing the connection between these 4 smaller boxes have to unplug reboot everything to get it to re-sync ....Am i doing something wrong ?

 

Official Employee

Re: have issues with boxes


dimaiomik wrote:

hi currently have 6 boxes in my house, i have 4 of these smaller boxes which i guess sync with one bigger box, i keep losing the connection between these 4 smaller boxes have to unplug reboot everything to get it to re-sync ....Am i doing something wrong ?

 


Your dvr and XG2 individually look good. But altogether as a moca (how your boxes communicate) network, the network is out of spec, and causing you to have to reboot often like you described. Can you give a little detail on how your house is wired, amps, splitters, etc, it makes a difference. Also, check if the moca light on the back of your modem is on or off.


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