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forget your Purchase PIN or Locks PIN

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forget your Purchase PIN or Locks PIN

I forgot my Purchase PIN or Locks PIN

Service Expert

Re: forget your Purchase PIN or Locks PIN


PortadoCesar789 wrote:

I forgot my Purchase PIN or Locks PIN


fast way is to call 800-Comcast and ask representative to assist with fixing the PIN.




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Service Expert

Re: forget your Purchase PIN or Locks PIN

adding... 

there is a web page with a method to do the fix yourself using a PC and a web browser at https://www.xfinity.com/support/cable-tv/forgot-ppv-pin-or-parental-codes/




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Gold Problem Solver

Re: forget your Purchase PIN or Locks PIN


Rustyben wrote: ... there is a web page with a method to do the fix yourself ...

As the page says, you can reset a PIN for the Stream portal yourself, but you need to contact Comcast to reset a cable box or Pay-Per-View PIN.

Official Employee

Re: forget your Purchase PIN or Locks PIN

 

Hello PortadoCesar789, the information that (Rustyben, BruceW) provided is correct please click on the link to assist you with resetting your pin. If you need further assistance please reach back out to me here. 


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