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for comcast joe

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for comcast joe

Joe, I downloaded the new xfinitytv app for my iphone 4 and I get over 100 networks for play now which is great.  Now I download the same app for ipad and all I get for networks is 20, but if I download the app for the iphone to my ipad I get all 100 networks.  What's the deal?

Official Employee

Re: for comcast joe


rog286713 wrote:

Joe, I downloaded the new xfinitytv app for my iphone 4 and I get over 100 networks for play now which is great.  Now I download the same app for ipad and all I get for networks is 20, but if I download the app for the iphone to my ipad I get all 100 networks.  What's the deal?


What version number of the Xfinity TV App is installed on each device?

 

Also, the iPhone app has about 60 networks and not 100. Is 20 networks on the iPad an accurate number or just a ballpark number?

 

What are some of the networks you see on the iPhone that you do not see on the iPad?

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe


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Silver Problem Solver

Re: for comcast joe

axs tv

baby boost

cbeebies
all the spanish channels

current tv

film movement

fitness

get up and dance

gran cine

hln

hallmark

highschool sports

Kareoke

lego

mgm impace

mun2

ovationtv

screen media ventures

smithsonian

snag films

tv guide

vme kids

viendomovies

trutv

 

Like I said previously if I download the iphone app instead of the ipad app I get all the channels, which is what I did.  Its like the ipad app is still the old version of the tv app and the phone version is the new one.

Official Employee

Re: for comcast joe


rog286713 wrote:

axs tv

baby boost

cbeebies
all the spanish channels

current tv

film movement

fitness

get up and dance

gran cine

hln

hallmark

highschool sports

Kareoke

lego

mgm impace

mun2

ovationtv

screen media ventures

smithsonian

snag films

tv guide

vme kids

viendomovies

trutv

 

Like I said previously if I download the iphone app instead of the ipad app I get all the channels, which is what I did.  Its like the ipad app is still the old version of the tv app and the phone version is the new one.


On your iPad, delete all of your history and then force close the app. After you force close it, please open the app again and see if the networks are available.

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe


Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
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Mark a Best Answer!solution Icon

Silver Problem Solver

Re: for comcast joe

Ok I will try that later.  I deleted the app and downloaded the app for iphone and they are all there now.  is the ipad app any different, seems the same and fills the screen.

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