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filters

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New Poster

filters

Was looking at the tv guide for my area and was messing around and hit the filters and now I do not seem to be able to go back to the regular line up. I don't see any un-do filters,,,it just goes from filter to filter and the line up gets more and more messed up..HELP

Accepted Solution

Re: filters

It finally reverted back to the correct line up...thanks for the help. I will just never touch the filter buttons again...

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Cable Expert

Re: filters

The filter tab you click on to enable the filter, you also click on the same filter tab to un-filter it.




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New Poster

Re: filters

I tried un clicking and it just goes to another filter. I can't seem to get the line up back to start at channel one and go down normaly

Official Employee

Re: filters


Deanna2012 wrote:

I tried un clicking and it just goes to another filter. I can't seem to get the line up back to start at channel one and go down normaly


Try re-entering your zip code and service area where it says Change Location on top of the grid and see if this corrects your listings.

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe


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New Poster

Re: filters

That was the first thing I tried...didn't work

Official Employee

Re: filters


Deanna2012 wrote:

That was the first thing I tried...didn't work


What is your zip code and service area?

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe


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New Poster

Re: filters

It finally reverted back to the correct line up...thanks for the help. I will just never touch the filter buttons again...

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