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extra charge for movies on streampix

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extra charge for movies on streampix

 

I don't know if this is the right forum to use, but I have a question.

I read, if you are an existing customer, you can get streampix for $4.99 a month.

Do you still have to pay extra for each movie you watch, or is it all included.

Thanks for your help and time.

Accepted Solution

Re: extra charge for movies on streampix


Charlee719 wrote:
yes I found it on demand but not on the iPad or lap top yet Thanks for getting back

To find Streampix content on the iPad:

 

Install and then open the Xfinity TV App and click the Play Now tab. Look under Networks > Streampix to see all the Streampix content you can watch on your iPad/iPhone/iPod Touch.

 

To find Streampix content on your laptop:

 

Go here: http://xfinitytv.comcast.net/tv-networks/XFINITY-Streampix/486/main

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe

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Official Employee

Re: extra charge for movies on streampix


queenie0512 wrote:

 

I don't know if this is the right forum to use, but I have a question.

I read, if you are an existing customer, you can get streampix for $4.99 a month.

Do you still have to pay extra for each movie you watch, or is it all included.

Thanks for your help and time.


XFINITY Streampix is included at no additional charge in the following packages. Check your current bill if you’re not certain of your package name.

 

Triple Plays:

  • HD Preferred Plus XF Triple Play
  • HD Premier XF Triple Play
  • HD Complete XF Triple Play
  • MultiLatino Ultra HD Plus Triple Play
  • MultiLatino HD Total Triple Play
  • MultiLatino HD Complete Triple Play
  • Alchemy HD Preferred Plus Triple Play
  • Alchemy HD Premier Triple Play
  • Alchemy MultiLatino Ultra HD Plus Triple Play
  • HD Preferred Plus – Tenant Triple Play
  • HD Premier – Tenant Triple Play
  • HD complete – Tenant Triple Play

Video / Internet Packages:

  • Blast! Extra
  • Blast! Plus
  • Performance Extra


If you do not have one of these packages, you can add Streampix for an additional $4.99 a month.

 

When you say "Do you still have to pay extra for each movie you watch" are you referring to Just In and New Release movies that are On Demand like Hugo, Footloose (2011), and Puss in Boots? If so, they are not included in Streampix. You can browse our Streampix content here or by going On Demand under Premium Channels.

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe


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New Poster

Re: extra charge for movies on streampix

I have Blast! internet service (only one type shown on your page here: http://www.comcast.com/Corporate/Learn/HighSpeedInternet/highspeedinternet.html)

but do not get StreamPix.  I called Comcast billing and after an extended hold time they said it required TriplePlay.  This is in direct conflict with what you state.  What gives?  Was the rep mistaken?  They don't seem to know much about the service yet.

Official Employee

Re: extra charge for movies on streampix


SmokeNMirrors wrote:

I have Blast! internet service (only one type shown on your page here: http://www.comcast.com/Corporate/Learn/HighSpeedInternet/highspeedinternet.html)

but do not get StreamPix.  I called Comcast billing and after an extended hold time they said it required TriplePlay.  This is in direct conflict with what you state.  What gives?  Was the rep mistaken?  They don't seem to know much about the service yet.


You have Blast internet and not Blast Plus or Blast Extra. Blast Plus is shown at the top of the page that you linked in your post.

 

To get Streampix, please upgrade by checking out our offers to current customers or you can add Streampix for only $4.99 a month.

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe


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New Poster

Re: extra charge for movies on streampix

Hi we havd HD preferredxf triple do we get the streampix movies free

thanks for help

Official Employee

Re: extra charge for movies on streampix


Charlee719 wrote:

Hi we havd HD preferredxf triple do we get the streampix movies free

thanks for help


Yes, you should. Do you see it On Demand and/or online? Is it working for you?

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe


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Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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New Poster

Re: extra charge for movies on streampix

yes I found it on demand but not on the iPad or lap top yet Thanks for getting back
Official Employee

Re: extra charge for movies on streampix


Charlee719 wrote:
yes I found it on demand but not on the iPad or lap top yet Thanks for getting back

To find Streampix content on the iPad:

 

Install and then open the Xfinity TV App and click the Play Now tab. Look under Networks > Streampix to see all the Streampix content you can watch on your iPad/iPhone/iPod Touch.

 

To find Streampix content on your laptop:

 

Go here: http://xfinitytv.comcast.net/tv-networks/XFINITY-Streampix/486/main

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe


Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
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New Poster

Re: extra charge for movies on streampix

Thanks i have it now. thanks again

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