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error code 1106

Frequent Visitor

error code 1106

when we watch a movie or TV show through TvGo or whatever it's called every so often it will stop and say code 1106. I can refreash the page and it starts up again, but why can it not be stopped? I have been seeing it for more than 3 years. I'm like a lot of other customers, I pay more money than I can afford some months just to have what I want other months. But I don't want to keep seeing an error code. When does the end of the big cable companys days come? I can't wait. I plan to watch old VCR tapes and DVD's the rest of my life, maybe read a book again. Smiley Happy

New Poster

Re: error code 1106

I'm having the same problem with error code 1106, has comcast responded with a soultion?

Frequent Visitor

Re: Error 1106 when watching Starz on line

All the "answers" so far have been busy work. Uninstall reinstall. Turn it off and on again. WHY WON'T SOMEONE AT COMCAST TELL US WHAT THE H-E-DOUBLE-HOCKEY-STICKS 1106 MEANS!!!!?????

Frequent Visitor

Re: error code 1106

All the "answers" so far have been busy work. Uninstall reinstall. Turn it off and on again. WHY WON'T SOMEONE AT COMCAST TELL US WHAT THE H-E-DOUBLE-HOCKEY-STICKS 1106 MEANS!!!!?????

Admin1

Re: error code 1106

Error 1106 is a user state that occurs when a Playback session is not found in the DB during a heartbeat for a given device and household. The steps to fix this would be to restart/resume the video or uninstall/reinstall the if using the App. 


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Frequent Visitor

Re: error code 1106

"Error 1106 is a user state that occurs when a Playback session is not found in the DB during a heartbeat for a given device and household."

 

Mind expanding on that in a language that a user would understand?

 

Since "downstream noise" was eliminated on our connection on Friday morning we have not had a single 1106 error. So get your internet connection checked, would be my solution.

Admin1

Re: error code 1106

It means an interruption occurs when connecting to the data server which causes the video to stop until refreshed. 


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Frequent Visitor

Re: error code 1106

Any other app or website just tries reconnecting to the stream. For some reason, the TV Go app is not coded to just TRY AGAIN.

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