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error 4013

New Poster

error 4013

i just tried to watch True Blood Season 4 episode 1.  It loaded up fine and I was able to watch the first 10 minutes of the episode.  After about 10 minutes, I got an error message # 4013.  What is this?  Will I be able to watch this episode?

Thanks

Tags (1)
New Poster

movie Error

I am gatting an error of 4013 after watching a movie for about 5 min.... I do not know why... Can you help me??

 

Rosalie

New Poster

Re: error 4013

I am getting the same error...

Official Employee

Re: error 4013

Hi all,

 

Are you still seeing this issue?

 

If so, please go to www.xfinitytv.com/computer and copy the information you see on-screen and paste it in this thread so we can further assist you.

 

Thanks,

Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe


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