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error 3192 for diggstown and many other programs

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error 3192 for diggstown and many other programs

There are a number of programs on the xfinity website that when I click to watch them it says error 3192. Diggstown is one of the programs. Is this a problem with my computer of is it a problem on comcasts end?

Accepted Solution

Re: error 3192 for diggstown and many other programs


ComcastJoe wrote:

elrayr wrote:

The first time I recieved the error message the program played for about 10 minutes. Now when the program is selected, the error message appears right away.


I am getting a different error message. I am seeing a 3157 error message about four and a half minutes into the movie.

 

Regardless, this is still not working and our team is working on this issue now. I will update you when I learn more.

 


This video is now working correctly.

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe

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Official Employee

Re: error 3192 for diggstown and many other programs


elrayr wrote:

There are a number of programs on the xfinity website that when I click to watch them it says error 3192. Diggstown is one of the programs. Is this a problem with my computer of is it a problem on comcasts end?


Is Diggstown starting and stopping at a certain spot in the movie or is this error appearing before the video even begins?

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe


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Regular Visitor

Re: error 3192 for diggstown and many other programs

The first time I recieved the error message the program played for about 10 minutes. Now when the program is selected, the error message appears right away.

Official Employee

Re: error 3192 for diggstown and many other programs


elrayr wrote:

The first time I recieved the error message the program played for about 10 minutes. Now when the program is selected, the error message appears right away.


I am getting a different error message. I am seeing a 3157 error message about four and a half minutes into the movie.

 

Regardless, this is still not working and our team is working on this issue now. I will update you when I learn more.

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe


Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark a Best Answer!solution Icon

Official Employee

Re: error 3192 for diggstown and many other programs


ComcastJoe wrote:

elrayr wrote:

The first time I recieved the error message the program played for about 10 minutes. Now when the program is selected, the error message appears right away.


I am getting a different error message. I am seeing a 3157 error message about four and a half minutes into the movie.

 

Regardless, this is still not working and our team is working on this issue now. I will update you when I learn more.

 


This video is now working correctly.

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe


Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark a Best Answer!solution Icon

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