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dvr

xI have a x1 dvr in my living room and a slave in my bedroom ,I have tried to manage dvr from my computer however i keep getting no compatible dvr detected any ideas?

Service Expert

Re: dvr


markh63 wrote:

xI have a x1 dvr in my living room and a slave in my bedroom ,I have tried to manage dvr from my computer however i keep getting no compatible dvr detected any ideas?


go to https://secure.xfinity.com/profile#devices and login and see if you have equipment listed there. If not, call 800-comcast and let them check your account and the login for the account that 'owns' the equipment in your home.




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Official Employee

Re: dvr

Hi markh63, when pulling up your account I am showing your Comcast email is tied to two accounts and is likely the issue. I will send you a private message to further assist.

 

Thank you


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