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denied access to showtime and hbo

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denied access to showtime and hbo

I pay for showtime and hbo and it is part of my monthly package. Xfinity online will not let me access anything from HBO or Showtime. Please send a new signal to my cable box. I have done the basic troubleshooting and rebooted my cable box and internet router, aloing with restarting the computer. Still will not let me watch HBO or Showtime using my xfinity tv online.

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