Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,860,013

members

1,358

online

29,273

topics

Top

contacting Ms Lani in your customer service dept. in Fort Myers

Regular Visitor

contacting Ms Lani in your customer service dept. in Fort Myers

I had previously mentioned a problem with my TV back ground being more grey than black. Unfortunately I fell ill and could not discuss further with her. If I can reach her by Email,please give me her Email address.

By the way Comcast makes it very difficult to get the contact and should be way up front.

Thank you,

Paul T.

Official Employee

Re: contacting Ms Lani in your customer service dept. in Fort Myers


fleecy2lamb wrote:

I had previously mentioned a problem with my TV back ground being more grey than black. Unfortunately I fell ill and could not discuss further with her. If I can reach her by Email,please give me her Email address.

By the way Comcast makes it very difficult to get the contact and should be way up front.

Thank you,

Paul T.


Hi Paul,

 

I hope you're feeling better!  I'm not able to track down anyone by that name. You may want to call 800-XFINITY and see if someone else can help you or if they may have access to whom you spoke with on your previous call. 

 

As for the grayish background on your TV, you may need to adjust the contrast.

 

ComcastDan


Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark a Best Answer!solution Icon

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

Labels
Discussion stats
  • 1 reply
  • 149 views
  • 0 kudos
  • 2 in conversation