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closed caption

Regular Visitor

closed caption

closed caption, how do I turn this off.

Official Employee

Re: closed caption

Arrow down, press ok

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We ask that you post publicly so people with similar questions may benefit.
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I am a Comcast Employee.
Please post so people with similar questions may benefit.
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Regular Visitor

closed caption

I cannot get closed caption off. Even though it says it's off,  sometimes at the end of a program, a message will pop up this closed caption is brought to by Universal ,,,I did not catch the rest as is goes away fast. I am really thinking of getting rid of Comcast as this  has been going on now for 4 days, I did chat with a tech to no avail, I have even unplugged the xi box and undid all in the back and left it off all night, to no avail...Help please.

Official Employee

Re: closed caption

Is it possible the closed caption on your TV is on?

Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark a Best Answer!solution Icon

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