Set up your remote control
Use this tool to find the codes of your devices and to get specific instructions on programming the codes into your Comcast remote.
New to the Community? Start here.
members
online
topics
I can access xfinity live tv on computer and kindle fire, but not on my chromebook. Get the following message preceeded by "not available at the moment." (Error xacsa.xact.3370.1000937: FatalDrmError)
But it's never available. Can anyone help?
drw51 wrote:
I can access xfinity live tv on computer and kindle fire, but not on my chromebook. Get the following message preceeded by "not available at the moment." (Error xacsa.xact.3370.1000937: FatalDrmError)
But it's never available. Can anyone help?
Are you using the APP with the Chromebook? https://customer.xfinity.com/help-and-support/cable-tv/xfinity-tv-website-requirements/
Yes.
I have escalated your issue to the Comcast Team available to these forums. Check back often for a reply in this thread or via Private Message from a Comcast Official Employee.
Thanks much!
Xfinity Forum Archive...
This is an archived section of the community.
Content in this area has been identified as outdated or irrelevant.
This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.
Post your questions in the Xfinity Community
Use this tool to find the codes of your devices and to get specific instructions on programming the codes into your Comcast remote.
Alerts are an easy, quick way to manage your account and get information - like payment confirmations and your current balance.
Find everything you need to know about setting up your wireless gateway.
Get details on weather, traffic, sports and more all from your XFINITY TV on the X1 Platform Dashboard.