Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,844,024

members

1,141

online

36,516

topics

Top

choopy video steaming

New Poster

choopy video steaming

While watch TV online, the video suddenly became choppy and the auto resolution keeps making the screen shift between low and high quality.  The sound is choppy and the sceens jump around.  Here is the screen shot you ask for from others:

 

Zip Code: My Cable Provider: Use Dac: False My Conroller ID: My Map ID: My Persona ID: 5865 My myDVR Manager Status: Not Installed My Set Top Box Names: Not Installed My Watchlist setup: False Facebook Watchlist Syncing: False Facebook Connect: False My public IP address: 2601:1:A00:6554:B9c8:68f0:F7ae:4b02 My operating system: Windows - Undefined My web browser: Chrome 40 - Mozilla/5.0 (Windows NT 6.3; WOW64) AppleWebKit/537.36 (KHTML, Like Gecko) Chrome/40.0.2214.115 Safari/537.36 My system type: Desktop Computer Or Other Device My Silverlight version: Unknown My Flash version: 16.0.0 Javascript: Enabled Cookies: Enabled (1624 Bytes). Time Information My Clock Time: Sat Feb 21 2015 12:01:30 GMT-0500 (Eastern Standard Time) Server Clock Time: Sat Feb 21 2015 12:01:17 GMT-0500 (Eastern Standard Time)

My Account Information In Home Authenticated: False Primary Account: True Provider Codes: S, Jt, Du, Cy, Fk, Ep, Eq, Hc, Dm, Cq, Hb, Eu, Ey, Ee, Fm, U, Gz, Fc, Eh, Bt, Gi, Ja, Bw, Gf, Bu, By, Bs, At, Em, Bl, Ix, Gd, Fo, Bp, Gw, Gr, Iy, K, Dg, Dt, Bn, Ha, Bi, Bj, Ce, Ez, Dx, Gk, Fh, Fd, Do, Fy, Jo, Ju, Is, Au, Ew, Ed, B, Go, Dj, De, H, Fa, Ci, A, Fx, Gq, Cp, Jf, Cw, Ge, Ea, Cb, Eb, Bz, Jj, Co, Jr, Gh, Jc, Gn, Dp, Gg, Gl, Dh, F, M, En, Gp, Fi, Cd, Cf, Fb, Ar, Cg, Df, Cu, Ir, Jq, Cz, C, Br, Fe, N, Ex, Jv, Ga, Fw, Fz, O, Bx, Dw, Bb, Bc, Fn, Ff, Jm, Dv, Fs, Ct, Cs, Et, Cv, Gv, Fr, Db, Dr, Bm, Jb, Gm, Er, Fv, Dy, Cj, Bo, Dn, Ft, Bq, Gy, Jk, Aw, Je, Dc, Jl, Jw, Jn, Da, Im, Iz, Fq, Fl, Gs, Bv, El, Di, Fu, Cx, Dq, Fg, Fp, Ds, Eo, Gx, D, Y, Es, Gj, Ev, Ht, Gc, Fj, Cn, Ch, Gb, Eg, Cc, Ji Internet Subscriber: True Cable TV Subscriber: True Voice Subscriber: True
New Poster

Re: choopy video steaming

The play back issues continues.  This is not relatedto ad-popups.  

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

Discussion stats
  • 1 reply
  • 370 views
  • 1 kudo
  • 1 in conversation