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channels not authorized

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channels not authorized

Hi I was just wondering how come on my cable box the channels on my plan say not authorized but I can watch them on my computer which isnt ideal.

was curious as to why this is and what I can do about it?

thanks for any help

Official Employee

Re: channels not authorized

Hello, and thank you for reaching out to us. I would be happy to assist you from here.. Can you verify your account information with me? I would need your phone number, full name, and service address. You can private message me by clicking my name and clicking private message. Thank you


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