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channel lineup for zip 20147

New Poster

channel lineup for zip 20147

How do I get the channel lineup for zip 20147. Every time I sign in with my account number And click channel lineup, I get a printout that does not look like anything I have.  All I want is a listing that tells me the channel number and what it is. example: Channel 4 is NBC, Channel 820 is Fox News, and 845 is MASN. I have tried calling and after typing in the account number multiple times and request TV support I am put on hold and after 10 minutes am disconnected. I tried this 4 different times and gave up in disgust.

Gold Problem Solver

Re: channel lineup for zip 20147

The phone reps probably would not have been able to help you anyway. Instead, send an email to "we_can_help@cable.comcast.com". Include:

    Account number
    Your full name
    Service address
    Best contact phone number and time to call
    A description of the problem
    A link to your post

A Comcast problem resolution specialist should contact you to follow up. They seem to be quite a bit sharper than the regular phone or chat customer service reps.

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