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can't play back anything, stuck on "loading video"

Regular Visitor

can't play back anything, stuck on "loading video"

For example, tried to watch this:




This was working fine for me yesterday, but today cannot watch anything. I have the most up to date version of IE and the playback worked fine for me until yesterday and no changes to browser. Tried logging out and back in with no effect.

Regular Visitor

Re: can't play back anything, stuck on "loading video"

Having the same problems for weeks since they changed the look of xfinitytv on line. I can only watch CBS the others I have to go to the website for that program.  Tried fixing this with an online chat just wasted my time. If you get anywhere please let post.

New Poster

Re: can't play back anything, stuck on "loading video"

I had the same problem on Windows 8 with IE 10.

I was able to resolve it by switching out of Compatibility Mode.

Open Internet Explorer and hit the F12 key. 

Select the Browser Mode option.  I changed it from !E10 Compat View to IE 10.

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