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My BTN channel (472) says "included with subscription"  "to watch this program you will need to add this channel to your lineup. Please go to xfinity.com and select My Account to update your services."  in a black box on screen.  I went to my account and tried to add by paying an additional $4.99/mo, but was unable to.  How can I get this done?   I live in Naples, FL

Official Employee

Re: btn

Hi, dgoeggle - The BTN channel is part of the Sports & Entertainment package, that has been successfully added to your account yesterday. Are you still having any issues with viewing this channel? 


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