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bought a movie in English but it loaded in Spanish

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bought a movie in English but it loaded in Spanish

I bought a movie the night before last and watched the trailier- it was in English. I then proceeded to watch it, but it was in Spanish with sub-titles. I tried for over half an hour to reload it- change settings- only to be frustrated and NOT be able to get the movie not in Spanish. I would like a refund and also an explanation as to why a movie that was offered in English, the trailer was in English, would not play in English. 

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