Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,857,729

members

1,110

online

30,004

topics

Top

blank screen

New Poster

blank screen

I get a blank screen with sound when i execute the video online. What can i do, i am running android os 4 on my samsunh galaxy nexus.
Official Employee

Re: blank screen


tonyaka wrote:
I get a blank screen with sound when i execute the video online. What can i do, i am running android os 4 on my samsunh galaxy nexus.

I am sorry but Android devices are currently not compatible with video playback.

 

Our team is currently working on bringing video playback to more devices than just the iPad and the iPhone. Once I learn more information, I will post it on this forum.

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe


Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark a Best Answer!solution Icon

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

Labels
Discussion stats
  • 1 reply
  • 677 views
  • 0 kudos
  • 2 in conversation