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audio sync xtv.comcast.net

Contributor

audio sync xtv.comcast.net

on xtv.comcast.net:/// the audio is out of sync with video during playback, any ideas on a fix for this, if not maybe pass on to the right department for patch on the site. 

thanks

 

Problem Solver

Re: audio sync xtv.comcast.net

Hello wapo,

 

I apologize for any inconvenience this issue may have caused you. Do you still need assistance regarding this matter. If so, I can perform some troubleshooting steps to see what is causing the issue.




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Contributor

Re: audio sync xtv.comcast.net

thank the issue is a local tv station not the app 

again thank you

 

Problem Solver

Re: audio sync xtv.comcast.net

Hello wapo,

 

No problem! Thank you for choosing Comcast. If you need help in the future please let us know.




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I am a Retired Official Comcast Employee, and I no longer actively support the forum.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am an Retired Official Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
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Mark it as a solution!solution Icon

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