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I want to be able to watch my amazon prime movies via X1. The Apps section isn't allowing me to load the Amazon Prime app in! VERY frustrated!

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Re: amazon


speakezmc wrote:

I want to be able to watch my amazon prime movies via X1. The Apps section isn't allowing me to load the Amazon Prime app in! VERY frustrated!


You cannot add APPS into the X1 platform.  You will need to find another alternaive for viewing your Amazon Prime membership.


The Support Forums are "public" forums and you should not post identifiable information - (full name, account number, address, phone numbers & email addresses).  Users of these forums are Comcast customers, the same as you & me and volunteer their time to assist with the issues and/or problems that you may be experiencing. Comcast Official Employees (OE) are identified with RED lettered User Names. Comcast Appointed Experts are identified with GREEN lettered User Names.

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Service Expert

Re: amazon


speakezmc wrote:

I want to be able to watch my amazon prime movies via X1. The Apps section isn't allowing me to load the Amazon Prime app in! VERY frustrated!


You cannot add APPS into the X1 platform.  You will need to find another alternaive for viewing your Amazon Prime membership.


The Support Forums are "public" forums and you should not post identifiable information - (full name, account number, address, phone numbers & email addresses).  Users of these forums are Comcast customers, the same as you & me and volunteer their time to assist with the issues and/or problems that you may be experiencing. Comcast Official Employees (OE) are identified with RED lettered User Names. Comcast Appointed Experts are identified with GREEN lettered User Names.




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Service Expert

Re: amazon


speakezmc wrote:

I want to be able to watch my amazon prime movies via X1. The Apps section isn't allowing me to load the Amazon Prime app in! VERY frustrated!


many recent (4 years or so) flat screen TVs have internet apps. all mine do. If you switch to your TV apps you may find there is an amazon video app.




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
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I am not a Comcast employee.

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Mark an Answer!solution Icon

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