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add freezing again!!!! arrrrr

New Poster

add freezing again!!!! arrrrr

I'm trying to watch Orphan Black season 2 ep 4 and the Oregon kino add wont let me. I've refreshed several times and it just freezes. This happens almost every time I try and watch a show that plays local adds. Xfinity if your going to make me watch adds then get it together it really ruins the entertainment.


My Device Information My Zip Code: Unknown My Cable Provider: Unknown Use Dac: True My Conroller ID: 188 My Map ID: 168 My Persona ID: 7483 My myDVR Manager Status: Not Installed My Set Top Box Names: Not Installed My Watchlist setup: True Facebook Watchlist Syncing: False Facebook Connect: False My public IP address: My operating system: Mac - Undefined My web browser: Safari 7 - Mozilla/5.0 (Macintosh; Intel Mac OS X 10_9_2) AppleWebKit/537.75.14 (KHTML, Like Gecko) Version/7.0.3 Safari/537.75.14 My system type: Desktop Computer Or Other Device My Silverlight version: 5.1.20913.0 My Flash version: 13.0.0 Javascript: Enabled Cookies: Enabled (2637 Bytes). Time Information My Clock Time: Mon May 12 2014 23:38:48 GMT-0700 (PDT) Server Clock Time: Mon May 12 2014 23:38:26 GMT-0700 (PDT)

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Regular Contributor

Re: add freezing again!!!! arrrrr

You are now the fifth or sixth person to report a problem with Orphan Black, I'm sorry but like shows on other networks ABC, NBC, CBS etc you don't have the option to go to the networks own site to watch from there since BBC America does not have streaming directly from their site.


ComcastJoe started a thread specifically for people experiencing problems with commercials http://forums.comcast.com/t5/XfinityTV-Website/Ad-Issue-during-Video-Playback-on-http-xfinitytv-comc... I suggest you read his first post and reply with all the information he requests and hopefully you'll get an answer.


- Norm

New Poster

Re: add freezing again!!!! arrrrr

My problem is that when I try to watch Orphan Black, the playback stops after playing a commercial.  I just filed a complaint with the California Attorney General's office.  Since Comcast has been non-responsive to fixing this problem for years, I would suggest you do the same with your state's attorney general.

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