Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,872,648

members

1,654

online

28,819

topics

Top

add channel

ANSWERED
New Poster

add channel

how do I add a channel   eg TBS?

Accepted Solution

Re: add channel

 

Hi jyork887, the information that (Again) provided is correct to add TBS you would have to find a qualifying TV package that contains the channel. Only premium channels like HBO can be added A la carte. 

View answer in context
Service Expert

Re: add channel


jyork887 wrote:

how do I add a channel   eg TBS?


You can't add just one channel; you would need to upgrade to the tier that TBS is in, at additional pricing for that tier.




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark an Answer!solution Icon

Official Employee

Re: add channel

 

Hi jyork887, the information that (Again) provided is correct to add TBS you would have to find a qualifying TV package that contains the channel. Only premium channels like HBO can be added A la carte. 


Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark a Best Answer!solution Icon

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

Labels
Discussion stats
  • 2 replies
  • 404 views
  • 4 kudos
  • 3 in conversation