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Your DVR service is not available right now

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Your DVR service is not available right now

Your DVR service is not available right now.  Right now as in the last month!  Several calls to report the issue and still nothing!IMG-5685.JPG  The full text in the attached photo might be a little difficult to read, so I'll repeat it here:

"Your DVR service is not available right now.
We are working to restore service as quickly as possible and should have recordings ready soon."

I'm eager to see if my request to refund my DVR fee on my current bill was honored.  I better not see a fee for a non-functioning DVR!

Yours truly,
Dissatisfied Customer

Official Employee

Re: Your DVR service is not available right now

 

Hello mattrussell1231, I can get your DVR issue taken care of for you. Can you please send me a private message with your full name, street address, and account number by clicking on my name (ComcatsAmir) and then "private message me"?


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