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Young and Restless missing 8/14 and 8/15 episodes

Frequent Visitor

Young and Restless missing 8/14 and 8/15 episodes

I have been watching The Young and the Restless every evening when I come home from work   I have not been able to watch it since 8/13, which is the last date available when I go on Xfinity. Could you please update the website so I can watch the most current episode?  Thank you.

Susan Pish

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Official Employee

Re: Problem with Xvinity


gibsonia1 wrote:

I have been watching The Young and the Restless every evening when I come home from work   I have not been able to watch it since 8/13, which is the last date available when I go on Xfinity. Could you please update the website so I can watch the most current episode?  Thank you.

Susan Pish


These should be available online.

 

Our team is looking into this issue now and I will update you when they are added.

 

Thank you for your feedback and sorry for the inconvenience,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe


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New Poster

Can't watch The Young and the Restless since 8/13/2012

 I have been watching The Young and the Restless every evening when I come home from work   I have not been able to watch it since 8/13, which is the last date available when I go on Xfinity. Could you please update the website so I can watch the most current episode?  I am very disappointed in this service!

 

Frequent Visitor

Re: Problem with Xvinity

Hi, Joe,

I just checked again and I can't watch any episodes of Young and the Restless from my computer on Xfinity from 8/13/12 on.  8/13 is the last date that is listed for me to log onto.  Could you please fix the problem ASAP?

Thanks for your help.

Sue Pish

New Poster

Scheduled recording cancelled by system

The system cancelled my recordings of The Young and the Restless for 8-14, 15 and 16. Why???

Regular Visitor

Updated Y&R episodes

Why hasn't the Young and Restless episodes been updated?  The last episode posted is 8/13/2012 and it is 8/17/2012.  I can usually view the episode telecast in the afternoon online after 5 or 6 pm.

Official Employee

Re: Problem with Xvinity

Hi all,

 

We are having some issues with this still. Once I have more information I will update this thread.

 

Thank you for your patience and sorry for the inconvenience,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe


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New Poster

Video error message...no longer available...what gives?

Started watching the August 16th episode of The Young and the Restless, then an error message popped up stating that the video was not longer available.   I tried refreshing the site, but it still did the same things..Would you please fix this asap!!!

 

Thank you

 

Hatmon

Frequent Visitor

Re: Problem with Xvinity

I have tried once again to watch The Young and the Restless.  I watch ten minutes of it and I get a message that the video is no longer available.  That is 4 days Xfinity is not working. 

Official Employee

Re: Problem with Xvinity


gibsonia1 wrote:

I have tried once again to watch The Young and the Restless.  I watch ten minutes of it and I get a message that the video is no longer available.  That is 4 days Xfinity is not working. 


Some past episodes that have been missing have been added.

 

Also, I tested episode 8/16 and found no issues. A few minor changes were made so please try again let me know the results.

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe


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Regular Visitor

Re: Problem with Xvinity

Still messed up.

New Poster

Re: Problem with Xvinity

I have the same problem with the Young and the Restless espiodes. It seems to be stopped adding more espoides after August 16th.  We all need esipodes on the 17th and afterwards...Thanks

New Poster

Re: Problem with Xvinity

The closed captioning on Young and Restless isn't working at all. Please fix this too.

Frequent Visitor

Re: Problem with Xvinity

It is now 8/20 and The Young and the Restless is still not resolved.  The last episode I am able to bring up is from 8/16.

Contributor

Re: Young and Restless missing 8/14 and 8/15 episodes

The last one that I see listed is Aug 16th.

Frequent Visitor

Re: Young and Restless missing 8/14 and 8/15 episodes

I am still unable to access the Young and the Restless.  I would appreciate a reduction in my cable bill for as long as this problem is not resolved.  Also an update on the status of this problem would be appreciated.

Official Employee

Re: Young and Restless missing 8/14 and 8/15 episodes


gibsonia1 wrote:

I am still unable to access the Young and the Restless.  I would appreciate a reduction in my cable bill for as long as this problem is not resolved.  Also an update on the status of this problem would be appreciated.


We are aware that episode 8/20 is missing and are working on adding soon.

 

Are you having any issues watching the episodes?

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe


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Contributor

Re: Young and Restless missing 8/14 and 8/15 episodes

Edited:

It's playing for me now.

New Poster

Re: Young and Restless missing 8/14 and 8/15 episodes

The closed captioning worked before but not anymore on those missing esipodes that were supposed to be posted when they went out. Please fix that.

Official Employee

Re: Young and Restless missing 8/14 and 8/15 episodes


PonteVerde wrote:

The closed captioning worked before but not anymore on those missing esipodes that were supposed to be posted when they went out. Please fix that.


This is happening to all CBS and we are working on this issue.

 

Thanks for the feedback,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe


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Contributor

Re: Young and Restless missing 8/14 and 8/15 episodes

Still waiting on 8/20th episode...

Frequent Visitor

Re: Young and Restless missing 8/14 and 8/15 episodes

THIS STILL IS NOT WORKING.  The last episode of the Young and the Restless available to me was 8/22.  When will this be fixed????

Frequent Visitor

Re: Young and Restless missing 8/14 and 8/15 episodes

I'm glad the "forums" have been made aware of this issue, when is it going to be resolved?

Service Expert

Re: Young and Restless missing 8/14 and 8/15 episodes

Have any of you thought to watch it on the CBS website?

 

http://www.cbs.com/shows/the_young_and_the_restless

 

As of now episodes from 8/23 and 8/24 are available for viewing.

 

 

This site http://www.tv.com/shows/the-young-and-restless/watch/  has more than those 2 episodes available.

 

On the left side of the page tick Full Episodes.  This shows there are currently 20 full episodes available.

 




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Frequent Visitor

Re: Young and Restless missing 8/14 and 8/15 episodes

I just tried watching the latest episode and it is very blurry.  Why do I need to go to CBS when I am paying for Xfinity TV????

Contributor

Re: Young and Restless missing 8/14 and 8/15 episodes


Queen-Evie wrote:

Have any of you thought to watch it on the CBS website?

 

http://www.cbs.com/shows/the_young_and_the_restless

 

As of now episodes from 8/23 and 8/24 are available for viewing. 

 

This site http://www.tv.com/shows/the-young-and-restless/watch/  has more than those 2 episodes available.

On the left side of the page tick Full Episodes.  This shows there are currently 20 full episodes available.

 


I used to watch it on the CBS website but stopped since it was on Xfinity plus it seemed slower on that site.

Frequent Visitor

Re: Young and Restless missing 8/14 and 8/15 episodes

Excuse me, but the last episode available on the Xfinity site is 8/22.

Contributor

Re: Young and Restless missing 8/14 and 8/15 episodes

It is almost the 28th and the last episode up is still the 22nd. I also checked Bold and the Beautiful and that too is the 22nd. I wonder if CBS has stopped letting Xfinity upload them anymore and we just haven't been told yet.

Contributor

Re: Young and Restless missing 8/14 and 8/15 episodes

Okay so instead of adding Aug 23, 24, & 27, the 28th is added?! Seriously what is going on? Should we not expect those to be added?

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