Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,860,178

members

764

online

29,305

topics

Top

XfintiyTV DRM message

New Poster

XfintiyTV DRM message

I watched xfintity tv on my tablet several days ago without issue, Now when attempting I am blocked with the following error message:

 

This video cannot be played.

This content on Xfinity TV is not available for viewing with Chromes "Incognito" mode. To play this video using Chrome, please view this page without "Incognito" mode enabled.

If you are not in Incognito mode, please try resetting your DRM license.

 

I am not using incognito mode and I have found no rearch relating to "resetting your DRM liciense".  I have not changed anything.  

Help .It was good for a day , now aggravating.

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

Labels
Discussion stats
  • 0 replies
  • 850 views
  • 0 kudos
  • 1 in conversation