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Xfinity tv remote app - dvr

New Poster

Xfinity tv remote app - dvr

When i go through the guide in the app the record button is not available. The settings shows my dvr is 100% full but i have nothing recorded.

Any suggestions? I've tried rebooting the box and reloading the app and its still not working.
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Silver Problem Solver

Re: Xfinity tv remote app - dvr

unplug box restart pc make sure it works on pc first

New Poster

Re: Xfinity tv remote app - dvr

I've tried that multiple times. When I try it from my pc it says its syncing but it's been doing that since this morning.
Official Employee

Re: Xfinity tv remote app - dvr


Annemc18 wrote:
I've tried that multiple times. When I try it from my pc it says its syncing but it's been doing that since this morning.

Our team is looking into your issue now. Someone will contact via phone within the next 72 hours. If they do not reach you, they will leave a message so please check your messages.

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support


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Re: Xfinity tv remote app - dvr

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