Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,859,975

members

1,403

online

29,259

topics

Top

Xfinity.tv online is not working

New Poster

Xfinity.tv online is not working

Your online site for streaming videos is not displaying anything. When I click on the Watch Now option and then click TV series, it shows up blank.... see screen shot in attached file link

 

https://www.sugarsync.com/pf/D6036313_697_413609627

 

 

I'm using chrome and ie, both browser have the same issue.

 

Thanks

Jeremy

 

 

Tags (1)
Official Employee

Re: Xfinity.tv online is not working


JeremyBucy wrote:

Your online site for streaming videos is not displaying anything. When I click on the Watch Now option and then click TV series, it shows up blank.... see screen shot in attached file link

 

https://www.sugarsync.com/pf/D6036313_697_413609627

 

 

I'm using chrome and ie, both browser have the same issue.

 

Thanks

Jeremy

 

 


I cannot duplicate this issue.

 

Can you please go to www.xfinitytv.com/computer and copy the information you see on-screen and paste it in this thread. I would like to try to duplicate this issue.

 

Also, thank you for the screenshot. 

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe


Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark a Best Answer!solution Icon

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

Labels
Discussion stats
  • 1 reply
  • 858 views
  • 0 kudos
  • 2 in conversation