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Xfinity share app

New Poster

Xfinity share app

Hi,

 

I wanted to try xfinity share but when I try to log in I get an error message telling me I need X1 with DVR, Voice and Internet - which I have.

 

Can you look into this?

 

Thanks,

Guentaer

 

Regular Visitor

Re: Xfinity share app

 I'm having the same problem. It's been a week since I got the X1 box and the Xfinity X1 apps still give me an error indicating I need to upgrade to X1.......

Official Employee

Re: Xfinity share app


archae0 wrote:

 I'm having the same problem. It's been a week since I got the X1 box and the Xfinity X1 apps still give me an error indicating I need to upgrade to X1.......


  XFINITY Voice is required to use the Share feature, looking at your account you have Video and Internet.  





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Official Employee

Re: Xfinity share app


guentaer wrote:

Hi,

 

I wanted to try xfinity share but when I try to log in I get an error message telling me I need X1 with DVR, Voice and Internet - which I have.

 

Can you look into this?

 

Thanks,

Guentaer

 


   Can you try again?





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Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am an Offical Comcast Employee.
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Was your question answered?
Mark a Best Answer!solution Icon

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