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Xfinity remote app not finding all my Boxes

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Xfinity remote app not finding all my Boxes

Hi,

 

I have had 3 Cisco RNG200N boxes at 3 of my TV's for 6 months but only one is updated with the new GUI and is found by my app. No one at Comcast is able to help me!  I do not want anyroom dvr because of its limitations to record locally but want to program remotely through the app and have the updated GUI on all my boxes.

 

Gary

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