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Xfinity online videos not playing

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Xfinity online videos not playing

My Zip Code:UnknownMy Cable Provider:UnknownUse Dac:trueMy Conroller ID:147My Map ID:109My Persona ID:7197My myDVR Manager Status:UnknownMy Set Top Box Names:UnknownMy Watchlist setup:falseFacebook Watchlist Syncing:falseFacebook Connect:falseMy public IP address:2601:d:c780:3e2:2d0d:f0ae:4cd9:9b38My operating system:Windows - Windows NT 6.3My web browser:Explorer 10 - Mozilla/5.0 (compatible; MSIE 10.0; Windows NT 6.3; WOW64; Trident/7.0; .NET4.0E; .NET4.0C; .NET CLR 3.5.30729; .NET CLR 2.0.50727; .NET CLR 3.0.30729; ASU2JS)My system typeesktop computer or other deviceMy Silverlight version:UnknownMy Flash version:11.9.900.170Javascript:enabled

Cookies:Enabled (1541 Bytes). 

 

 

 

After clicking on a video to watch it goes to the screen to play the video but nothing happens. Previews/advertisments play but the vidoe never starts. Here is one I've tried to watch.

 

http://xfinitytv.comcast.net/watch/Law-%26-Order%3A-Special-Victims-Unit/7323295882704556112/5514451...

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