Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,844,530

members

740

online

36,600

topics

Top

Xfinity app won't record on iPhone or iPad but will change channels.

New Poster

Xfinity app won't record on iPhone or iPad but will change channels.

 

I just moved last week.  Got a new TV but the same DVR.  I can change channels with the Xfinity App on both my iPhone and iPad but I cannot record.  Help!

Silver Problem Solver

Re: Xfinity app won't record on iPhone or iPad but will change channels.

your new account has most likely not flowed down through the comcast system yet.

when you go here does it have your correct info

 

http://xfinitytv.comcast.net/mytv/cable-boxes

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

Discussion stats
  • 1 reply
  • 1210 views
  • 0 kudos
  • 2 in conversation