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Xfinity TV remote for iPad and iPhone

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New Poster

Xfinity TV remote for iPad and iPhone

My remote apps no longer show all of my favorite channels when filtered by HD. Some show but not others like 103, 674, 675. I have deleted and downloaded the app again but it did not solve the problem. Effecting both devices iPad and iPhone.
Accepted Solution

Re: Xfinity TV remote for iPad and iPhone

No longer malfunctioning so you must have fixed it,
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Regular Contributor

Re: Xfinity TV remote for iPad and iPhone

Are you still having this issue?  What version of the app and device/device OS do you have?  Can you send over the applicable screenshot as well?

New Poster

Re: Xfinity TV remote for iPad and iPhone

App version 1.20.0.34
IOS version 7.1

Yes, it is still malfunctioning except I was inaccurate. Some HD channels don't show when the HD filter is on, not just the favorites filter.
Can you send me an email address? I can't figure how to insert or attach the screen shot.






New Poster

Re: Xfinity TV remote for iPad and iPhone

No longer malfunctioning so you must have fixed it,
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