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Xfinity TV malfunction

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Xfinity TV malfunction

Cannot play shows on XfinityTV online, keeps saying to upgrade silverlight despite the upgrade being done and the current version for MAC installe.

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Silver Problem Solver

Re: Xfinity TV malfunction

Hello,

Have you completely tried deleting silverlight and then going to the show that you want to watch online and click on that and follow the steps?

Official Employee

Re: Xfinity TV malfunction


DrCyberdoc wrote:

Cannot play shows on XfinityTV online, keeps saying to upgrade silverlight despite the upgrade being done and the current version for MAC installe.


Completely uninstall Silverlight from your computer. Then download and install Silverlight from the appropriate link below:

 

Mac users 

 

Follow all the on-screen instructions and then try playing videos again. Let me know the results.

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe


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