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Xfinity TV keeps freezing. Service is been barely working since 10/29.

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Xfinity TV keeps freezing. Service is been barely working since 10/29.

Xfinity has been freezing on one of my Xfinity boxes (non-dvr). I called Comcast to refresh, reboot, etc and they couldnt fix over phone. It was recommended I get  new box so I did. Still same problem on new box. Screen freezes. Note: My main xfinity box (w/ DVR) works fine. I do not know what the issue is.

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Re: Xfinity TV keeps freezing. Service is been barely working since 10/29.


edlaz wrote:

Xfinity has been freezing on one of my Xfinity boxes (non-dvr). I called Comcast to refresh, reboot, etc and they couldnt fix over phone. It was recommended I get  new box so I did. Still same problem on new box. Screen freezes. Note: My main xfinity box (w/ DVR) works fine. I do not know what the issue is.


That smaller box needs to be able to communicate with the dvr. If it happens again, reset both boxes. Do you happen to have an amplifier? The dvr is out of spec.


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