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Xfinity TV Remote not working on my iPhone

Frequent Visitor

Xfinity TV Remote not working on my iPhone

I have had the tv remote app for a while and it has worked just fine and all of a sudden last week I tried using it and I can't change channels. It says I'm connected to my DVR but I can't do anything. I haven't updated my iPhone, could that be the issue.
Problem Solver

Re: Xfinity TV Remote not working on my iPhone

I had the same thing happen with my computer. App use to work fine. I called 1-800-comcast they set up a trouble ticket was fixed in 2 days.

 

This may work also,     https://twitter.com/comcast/lists/comcast-cares-team
 
                                https://www.facebook.com/xfinity

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