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Xfinity TV Remote App

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Frequent Visitor

Xfinity TV Remote App

My Xfinity TV App is only displaying Spanish channels in my TV listings. How do I correct it to display all TV channels?
Accepted Solution

Re: Xfinity TV Remote App

Thx Joe...somehow my iPad and my iPhone had it set up on Comacast: Recommended Lineup DAC:113_41. I was able to re-add my location and correct it. I appreciate your help. Happy New Year.
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Official Employee

Re: Xfinity TV Remote App


Wellti wrote:
My Xfinity TV App is only displaying Spanish channels in my TV listings. How do I correct it to display all TV channels?

Make sure that all TV Listing filters are off and then try again.

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe


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Frequent Visitor

Re: Xfinity TV Remote App

I have cleared all filters and that didn't do anything
Official Employee

Re: Xfinity TV Remote App


Wellti wrote:
I have cleared all filters and that didn't do anything

Try deleting the app and then reinstalling it.

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe


Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark a Best Answer!solution Icon

Frequent Visitor

Re: Xfinity TV Remote App

I deleted the app and reinstalled it. Still only Spanish channels...
Official Employee

Re: Xfinity TV Remote App


Wellti wrote:
I deleted the app and reinstalled it. Still only Spanish channels...

Try re-entering your zip code and manually selecting your service area and see if the listings reappear.

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe


Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark a Best Answer!solution Icon

Frequent Visitor

Re: Xfinity TV Remote App

Thx Joe...somehow my iPad and my iPhone had it set up on Comacast: Recommended Lineup DAC:113_41. I was able to re-add my location and correct it. I appreciate your help. Happy New Year.
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