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Xfinity TV Remote App 'Request Error'

Visitor

Xfinity TV Remote App 'Request Error'

I am trying to use the Xfinity TV Remote App and when I try to sign in I get an error message that says 'Request Error, an unknown error has occured during this request. Please try again' 

 

I have tried reinstalling the app, I have tried changing the date/time because I read that in another forum. I dont know why it wont work. Also tried on my roomates phone and he got the same error message.

Service Expert

Re: Xfinity TV Remote App 'Request Error'

Which phone, iOS or Android?




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Visitor

Re: Xfinity TV Remote App 'Request Error'

Iphone 6

Service Expert

Re: Xfinity TV Remote App 'Request Error'


bmtammar wrote:

Iphone 6


Hmm. My iphone6 doesn't get that error with the "Xfinity TV" app or the Xfinity Remote app.  Can you get into Settings?  Can you delete the app and reinstall it?

 

 




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